Make client experience your law firm’s differentiator
The Link App may be a client facing customer experience tool, but it offers you the ability to improve the way you and your law firm operates.
Meet client demands and benefit in the process
Clients expect convenience, speed, and constant communication – this can work in your favour.
We provide the tools for you to future-proof your firm, revolutionise your client experience, improve client feedback, and differentiate yourself from competitors.
![notification alarm - The Link App](https://thelinkapp.builtbyprism.com/app/uploads/2019/09/group-2029-640x382.png)
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Messaging
Provide impactful communications when needed.
![notification bell icon](https://thelinkapp.builtbyprism.com/app/uploads/2019/09/group-1580.png)
Notifications
Keep your clients in-the-know using notifications directly to their phone.
![checklist tick](https://thelinkapp.builtbyprism.com/app/uploads/2019/09/group-2015-1.png)
Case tracking
Promote transparency and present clients with clear case progress.
![The Link App conversation](https://thelinkapp.builtbyprism.com/app/uploads/2019/10/image-2-640x456.png)
Your data
Our platform removes the fear of a cybercrime at law firms. In this day and age you cannot risk a data breach. It will almost certainly affect your reputation and cost you financially
Email and free messenger apps are not a viable way to share sensitive information.
How The Link App protects you:
- 256-bit SSL encrypted communications
- Data remains in the UK and is hosted on an ISO 27001 certified infrastructure
- All communications are over HTTPS
- Server backups are performed daily
- File based backups are performed hourly
- Our team is bound by our IT Security Policy and Data Protection Policy
- The Link App handles data in accordance with GDPR
![How it works - laptop image](https://thelinkapp.builtbyprism.com/app/uploads/2019/10/laptop.png)
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